English
Updated: January 1, 2022
Thank you for using Alliance Inspection Management’s (“AiM”) website(s), vehicle inspection, technology products, and services. AiM is one of the biggest vehicle inspection companies and collectors of vehicle damage data in North America. These products and services include, but are not limited to, the performance of vehicle inspections, the generation of condition reports, the posting of vehicles on selling platforms and/or storage of vehicle damage data online (collectively referred to as “AiM Products and Services”). By using any of AiM’s Products and Services, whether at an AiM or third-party location or online, you agree, for yourself, your dealership, your company, and your representatives (collectively, “You” or “Your”), if applicable, to abide by the following terms and conditions, as amended from time to time by AiM:
1. AiM: These terms and conditions shall benefit AiM and its various subsidiaries, parent company(ies), and affiliates, including Alliance Inspection Management Holdings, Inc., Autocomm, Inc., Alliance Inspection Canada, Inc., or Total Claims Management, LLC. (collectively, “AiM,” “we,” “our,” or “us”). These terms and conditions are in addition to, and not in lieu of, any more specific agreements You may have or make with AiM (e.g., sales invoices, online visitor agreements, privacy policies, inspection agreements, data procurement agreements, etc.). To the extent there is any conflict between these terms and conditions and other more specific agreements You have signed with AiM, those other more specific agreements will control. AiM may amend these terms any time by posting an amended version at its website, which shall become effective on the date of posting. Time is of the essence with respect to all of Your duties hereunder.
2. Accuracy of Information: You certify and agree that all registration and representative information You have provided to us via any of AiM’s websites (including, but not limited to, aimdealerinspections.com, homepage.aiminspections.com, and marketconnect.aiminspections.com) (“Websites”), via email, telephonically, and otherwise, is true, correct, and complete, and You will promptly notify us in writing, if there is any change to the information You have provided.
3. Fairness and Courtesy: You agree to behave in a fair, ethical, courteous, and civil manner in Your interactions with us, our personnel, and our other customers while interacting with AiM’s websites or using any of AiM’s Products and Services. Should You have issues or concerns with the behavior of our personnel or other customers that cannot be resolved quickly and civilly on Your own, You will raise those issues discreetly with our management.
4. Disclaimers and Indemnification: Unless otherwise stated in a separate written agreement signed by You and AiM,
A. AiM expressly disclaims all express and/or implied warranties as to merchantability, fitness, or any other matter whatsoever. For example, as it pertains to vehicle inspections and vehicle inspection reports, and in no way limiting the scope of the preceding sentence, the information contained within this vehicle condition report and all attachments to it (“Report”) is accurate to the best of the inspector’s knowledge and observations, but cannot be guaranteed as its scope and accuracy are limited to a variety of factors including, but not limited to, to the type of inspection ordered by YOU or other third party (for example, some dealers do not order the vehicle to be placed on a lift for the inspection) general accessibility to the item inspected with only minimal disassembly and without a computerized measuring system, and environmental factors such as weather. The vehicle inspection is intended solely as an assessment of said vehicle’s condition at the time and date of examination, and pertains only to the items visually inspected and identified in the Report at the time of the inspection. Unless specifically stated otherwise in writing, the inspection does not cover mechanical items. As such, there are no implied or express warranties or guarantees of any kind in connection with this vehicle inspection or Report as, in general, there is an inherent risk of unknown prior damage and repair with any used vehicle and used vehicles may have unknown damage or repair not found on inspection. AiM specifically disclaims any liability for any loss or damage arising in connection with the purchase, ownership or operation of said vehicle AND further disclaims any liability of any hidden wreck, damage, defect, or tampered components not readily apparent or not found during this inspection, as well as other conditions that may exist which did not occur or appear during inspection. In short, this Report is for information only and is not to be considered a recommendation for or against the purchase of the inspected vehicle. IF YOU ARE A THIRD-PARTY INTERESTED IN PURCHASING THIS VEHICLE, YOU MAY OBTAIN AN INDEPENDENT INSPECTION BY ANOTHER INSPECTION COMPANY IF YOU CHOOSE. IF YOU DO NOT ASK TO OBTAIN AN INDEPENDENT INSPECTION, YOU ARE WAIVING THAT OPPORTUNITY.
B. You agree to indemnify and hold AiM harmless from and against any and all liability, loss, cost, damage, or expense, including attorneys’ fees, which are in any way related to or may otherwise arise, either directly or indirectly, from any of AiM’s Products and Services, including, but not limited to, the purchase or sale of any vehicle inspected by AiM (“Vehicle”). You agree that all representations or disclosures concerning any AiM Product or Service made by or conveyed by You to a third-party are solely Your responsibility and that AiM has no liability to any third-party.
C. If AiM is required to make or defend a claim, related in any way to a Vehicle or Vehicle transaction, then AiM shall recover, in addition to the amount of the claim and the costs incurred in the claim, reasonable attorneys’ fees in an amount not less than twenty-five percent (25%) of the amount of the claim, regardless of whether suit is filed, including appellate and bankruptcy fees and costs. Interest shall accrue on the unpaid balance of any such claim at the rate of one and one-half percent (1.5%) per month, or the highest rate permitted by law, whichever is greater.
AIM RESERVES THE RIGHT TO VOID, UNWIND, OR CANCEL ANY TRANSACTION IN ITS SOLE
5. Arbitration Rules: For any legal disputes arising from the use of AiM’s Websites, Products, or Services, or any other transaction with AiM, You agree to be bound by the AiM Arbitration Policies as set forth in this Section 5, which may be amended unilaterally by us from time to time.
A. ARBITRATION AGREEMENT: YOU AGREE TO ARBITRATE ANY DISPUTE OR CLAIM THAT YOU MAY HAVE WITH AIM THAT ARISES OUT OF OR RELATES IN ANY WAY TO THESE TERMS AND CONDITIONS; ANY PURCHASE, SALE, OR TRANSACTION WITH AIM; YOUR USE OF ANY AIM WEBSITE, ONLINE PORTAL OR ANY AIM PRODUCT OR SERVICE; OR ANY OTHER AGREEMENT BETWEEN YOU AND AIM. ARBITRATION CONDUCTED HEREUNDER SHALL BE FINAL AND BINDING. THIS ARBITRATION PROVISION MEANS THAT YOUR CLAIMS AGAINST AIM WILL BE RESOLVED THROUGH ARBITRATION RATHER THAN LITIGATION IN COURT. YOU ACKNOWLEDGE THAT AIM MAY (BUT SHALL NOT BE REQUIRED TO) SUBMIT TO ARBITRATION ANY DISPUTE OR CLAIM THAT IT MAY HAVE AGAINST YOU, WITH ANY SUCH ARBITRATION BEING GOVERNED BY THE PROVISIONS OF THIS SECTION 5.
B. ABILITY TO OPT OUT: YOU MAY OPT OUT OF THIS ARBITRATION AGREEMENT (SECTION 5 ONLY) FOR ANY FUTURE BUSINESS WITH AIM AND DOING SO WILL NOT IN ANY WAY PREJUDICE OR AFFECT YOUR DEALINGS WITH AIM. TO EXERCISE THIS OPT OUT RIGHT, YOU MUST PROVIDE WRITTEN NOTICE OF YOUR ELECTION TO OPT OUT TO AIM AT 400 GOLDEN SHORE DR., STE. 400, LONG BEACH, CA, 90802, ATTN: GENERAL COUNSEL, NO LATER THAN 30 DAYS AFTER YOUR INITIAL ACCEPTANCE OF THESE TERMS AND CONDITIONS AS SET FORTH IN THE FIRST PARAGRAPH HEREOF. THE PROCEDURE SPELLED OUT HEREIN IS THE ONLY WAY TO OPT OUT OF THIS ARBITRATION AGREEMENT, AND ANY ATTEMPTS TO OPT OUT AFTER THE DEADLINE SET FORTH HEREIN WILL BE INEFFECTIVE.
C. CLASS ACTION WAIVER: ANY ARBITRATION PROCEEDING UNDER THIS SECTION 8 WILL TAKE PLACE ON AN INDIVIDUAL BASIS. CLASS ARBITRATIONS AND CLASS OR REPRESENTATIVE PROCEEDINGS OF ANY KIND ARE NOT PERMITTED AND YOU EXPRESSLY WAIVE YOUR ABILITY TO PARTICIPATE IN A CLASS OR REPRESENTATIVE PROCEEDING AGAINST AIM. TO THE EXTENT THAT YOU OPT OUT OF ARBITRATION FOLLOWING THE PROCEDURE SET FORTH IN SECTION 5(b) ABOVE, OR IF THIS ARBITRATION AGREEMENT IS FOUND INAPPLICABLE TO YOUR DISPUTE WITH AIM, THIS CLASS ACTION WAIVER WILL CONTINUE TO APPLY IN LITIGATION. YOU AGREE THAT THIS CLASS ACTION WAIVER IS AN ESSENTIAL ELEMENT OF OUR AGREEMENT AND THESE TERMS AND CONDITIONS AND THAT IT MAY NOT BE SEVERED. IN THE EVENT THAT THIS CLASS ACTION WAIVER IS DEEMED INVALID OR UNENFORCEABLE, THEN THE ENTIRE AGREEMENT TO ARBITRATE IN THIS SECTION 8 WILL BE NULL AND VOID.
D. Arbitration Procedures/Arbitrator Authority: Any dispute or claim subject to arbitration pursuant to this Section 5 shall be submitted to binding arbitration administered by the Judicial Arbitration and Mediation Service (“JAMS”) pursuant to its Streamlined Arbitration Rules and Procedures as in effect at the time of the submission of such dispute or claim (the “JAMS Streamlined Rules”). The disputes and claims subject to arbitration pursuant to this Section 5 will be resolved by a single arbitrator selected pursuant to the JAMS Streamlined Rules. The arbitrator shall be bound by and shall strictly enforce these terms and conditions and any other applicable agreement between you and AiM, and may not limit, expand, or otherwise modify any of these terms and conditions or the provisions of any other applicable agreement between You and AiM. The arbitrator may award any relief that a court of law could, applying the limitations of liability contained in these terms and conditions. The arbitrator may award injunctive relief if permitted by law – but the injunctive relief awarded by the arbitrator may not extend beyond our dealings with each other. The laws of the State of California will apply to any claims or disputes between us. Any arbitration will be held in Orange County, California, unless otherwise agreed upon by the parties in writing. Each party will bear its own expenses in the arbitration and will share equally the costs of the arbitration; provided, however, that the arbitrator shall award AiM any costs and fees to which AiM may be entitled under Section 5 in connection with any indemnification claim, and may also, in his or her discretion, award costs and fees to AiM if it is determined that You submitted or filed any arbitration in bad faith or that Your claims against AiM have no reasonable legal basis.
E. Application of FAA/Survival: You agree that Your transactions with AiM evidence transactions in interstate commerce, and thus the Federal Arbitration Act governs the interpretation and enforcement of this Section 5 (notwithstanding the application of Georgia law to any underlying claims as provided for in clause (d) above). You also agree that this Section 5 survives any termination of these terms and conditions or any other agreement between us.
6. Electronic Signatures: You acknowledge and agree that You and we may, from time to time, find it expedient to utilize electronic signature(s), acknowledgement(s), consent(s), “click-through(s),” or other approval(s), direct or indirect, for access to AiM’s Website, Products and Services, whether online, in emails, over the phone, or otherwise, which makes Your business with AiM easier, faster, and more efficient. To that end, You agree that any such forms of approval from You shall be effective and binding upon You, in the same manner as a handwritten signature, where circumstances indicate Your intent to be bound and/or we choose to rely on such approval(s). Regardless of whether Your consent or approval was given, or in what form, You agree that You will be deemed to have ratified any transaction that You do not dispute in writing within 24 hours of confirmation by AiM.
7. Bound by Representatives: You are responsible for and bound by the actions of, and transactions entered into by You, Your actual and appointed representatives, including any other person authorized by You in writing, verbally, or otherwise to represent You at or with AiM.
8. No Right to Do Business: You have no obligation to do business with AiM. Likewise, You agree and acknowledge that we have no obligation to do business with You. We are an affiliated private business; we reserve the right to cease doing business with You or anyone else, at any time, for any reason or no reason, in our sole discretion, collectively or separately among our affiliates; and You shall have no right, remedy, or cause of action for same. You acknowledge and agree that there are numerous sources, other than AiM, for You to purchase AiM’s Products and Services.
9. AiM’s Proprietary Rights: You agree and acknowledge that AiM’s Products and Services, and any software used in connection with AiM’s Products and Services, and the materials on the various AiM websites, contain proprietary and confidential information that is protected by intellectual property and other laws. Further, You agree and acknowledge that in the performance of its Products and Services, AiM may generate materials, including, but not limited to, photographs, reports, visuals, narratives, transactional records, and other data and documents derived from the foregoing, and that AiM shall own the rights to such materials. Except as explicitly provided in these terms and conditions, You may not take, appropriate, convert, distribute, transmit, display, reproduce, modify, create derivative works from, or otherwise exploit any of the AiM generated materials. AiM owns many trademarks and service marks, including, but not limited to, the registered marks MarketConnect and AiM Exchange. You may not use any AiM trademark or service mark without AiM’s prior written consent.
10. LIMITATIONS OF LIABILITY: UNDER NO CIRCUMSTANCES WILL THE AIM PARTIES BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, EXEMPLARY, OR SIMILAR DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST REVENUES OR PROFITS, OR DAMAGES FOR LOSS OF BUSINESS), EVEN IF ONE OR MORE OF THE AIM PARTIES ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. UNDER NO CIRCUMSTANCES EVENT, UNLESS OTHERWISED STATED IN A SEPARATE WRITTEN AND SIGNED CONTRACT BETWEEN YOU AND AIM, WILL AiM’s MAXIMUM LIABILITY TO YOU, ANY CUSTOMER OR THIRD-PARTY WHO RELIES ON REPRESENTATIONS MADE WITHIN THE CONDITION REPORT EXCEED THE PURCHASE PRICE PAID FOR THE CONDITION REPORT AND UNDERLYING VEHICLE INSPECTION, PLUS INTEREST AS ALLOWED BY LAW. IN NO WAY SHALL AiM BE LIABLE FOR PROPERTY DAMAGE, PERSONAL INJURY, LOSS OF USE, INTERRUPTION OF BUSINESS, LOST PROFITS, LOST DATA OR OTHER CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES FOR INACCURACIES OR MISREPRESENTATIONS CONTAINED WITH THE CONDITION REPORT. BECAUSE SOME STATES/JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU. THE PARTIES ACKNOWLEDGE THAT THE FEES AGREED UPON BETWEEN CLIENT AND VENDOR ARE BASED IN PART ON THESE LIMITATIONS, AND THAT THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ANY ESSENTIAL PURPOSE OF ANY LIMITED REMEDY
12. Choice of Law and Consent to Jurisdiction: These terms and conditions shall be governed by the internal laws of the State of California (U.S.A.), where AiM maintains its headquarters, and without regard to California‘s internal conflicts of law analysis. In the event that any claim or dispute between AiM and You is not arbitrated under Section 5 hereof, You agree that non-exclusive jurisdiction and venue for such claims and disputes shall exist in the federal and state courts located in Orange County, California.
13. Understanding of Terms and Conditions: You acknowledge and agree that You understand these terms and conditions written in English and that You have sought the help of an attorney and/or translator as You deem necessary to understand it. The Parties hereto agree that this agreement, and all correspondence and all documentation relating to this agreement, be written in the English language. Any translated version of any of these terms and conditions offered by AiM is provided as a courtesy only, with the English version being the binding version.
14. Severability: In the event that any provision in this agreement is determined to be legally unenforceable, the parties agree that the unenforceable provision shall be severed, and the remaining provisions of these terms and conditions shall remain in full force and effect.
15. Electronic Approval: You hereby acknowledge and agree that these terms and conditions are being executed both in Your individual capacity and in Your capacity as an authorized representative for Dealer and that the approval of this document, if by e-signature, shall be deemed to satisfy all requirements imposed on electronic or digital signatures under the Electronic Signatures in Global and National Commerce Act (the “E-Sign Act”), 15 U.S.C. §7001(a) et seq., state electronic transactions acts, and any other similar laws relating to the validity or enforceability of electronic or digital signatures. You further acknowledge and agree that these terms and conditions may be approved by affixing to this agreement an electronic or digital signature, which shall for all purposes be deemed effective to constitute the valid signature of the party affixing such electronic or digital signature.
This statement is effective as of January 1, 2020.
(This policy applies to everyone except residents of California. For California residents, please view the California specific privacy policy here)
INTRODUCTION
Thank you for your interest in AiM. When we refer to AiM within this Privacy Statement, we are referring to Alliance Inspection Management, LLC, and its various subsidiaries, parent company(ies), and affiliates, including Alliance Inspection Management Holdings, Inc., Autocomm, Inc., Alliance Inspection Canada, Inc., or Total Claims Management, LLC (collectively, “AiM,” “we,” “our,” or “us”). We respect the privacy of our users when they use our websites, mobile and other online applications and products and services at AiM’s various websites, including, but not limited to, aimdealerinspections.com, homepage.aiminspections.com, and marketconnect.aiminspections.com) (collectively, the “Sites”). By using the Sites, you consent to the use of your information and information about you in accordance with this Privacy Statement. If you do not agree, do not access the Service.
This Privacy Statement applies to information collected through the Sites and does not describe the collection, use and disclosure practices of any of our corporate affiliates or third parties. For information on the collection, use and disclosure practices of any company with whom you are doing business, whether or not affiliated with AiM, please review their privacy policies.
AiM is a business-to-business provider of auction and vehicle remarketing services to buyers and sellers of vehicles at wholesale and to their duly authorized agents and representatives. Our Service is not intended for consumers.
AiM is one of the biggest vehicle inspection companies and collectors of vehicle damage data in North America. These products and services include, but are not limited to, the performance of vehicle inspections, the generation of condition reports, the posting of vehicles on selling platforms and/or storage of vehicle damage data online (collectively referred to as “Services”) Services offered by the Sites are not directed to individuals under the age of eighteen (18). If you are under eighteen (18), you should not provide any personal information to us.
This Privacy Statement covers:
Information is gathered from the Sites by us, our service providers, advertisers, sponsors and partners.
Information You Provide. We may collect information that you choose to provide on the Sites in a variety of ways, such as when you:
Automated Information. Information regarding your use of the Sites may be collected and/or aggregated through the use of automated means. This automatically collected information may include information such as:
Data Technologies. Various technologies are used to automatically collect information, such as cookies, local shared objects, and web beacons (generally referred to as “Data Technologies.”) “Cookies” are small identifiers sent from a web server that are stored on your device for the purpose of identifying your browser or storing information or settings in your browser. “Local shared objects,” sometimes known as Flash cookies, may be used to store your preferences or display content based upon what you have viewed on various websites to personalize your visit. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies. Anonymous advertising identifiers are increasingly being used on mobile devices and otherwise in a manner similar to cookies. When we refer to Data Technologies, we are including all current and similar future technologies.
One or more Data Technologies may be used on the Sites and other websites and mobile applications (that may not be the Sites) by us, by another party on our behalf, or by third parties in accordance with their privacy policies. Data Technologies may be used by us and others, on our behalf and on their own behalf, to transmit information to you or about you and connect information about you from different sources, websites, devices, and mobile applications.
We may use a uniquely generated trackable toll-free telephone number on the Sites or in advertisements. If you call one of these uniquely generated toll-free numbers, we (or a service provider acting on our behalf) may collect non-personally identifiable information about the call (e.g. date, time, duration), as well as personally identifiable information (e.g. your name, the number from which your call originated).
Videos. We may target and track the videos you view on the Sites. You consent to our tracking of your video viewing through the Site or third party social media for up to two years or as permitted by applicable law.
Location Information. We may collect physical location information that is sufficiently precise to allow us to locate a specific person or device (“Location Information”). We only collect Location Information with your permission (e.g., such as when you agree to provide it to us after initial access to or downloading our website). We may use Location Information and provide it to third parties to provide you with content and services that are relevant to a particular location, such as advertising, search results, auctions in the area, and directions.
Publicly Posted Information. Information that you make available to us and others via social media networks, forums, blogs, list serves, chat rooms or similar functionality is public information that we or others may share or use in accordance with the law.
Combined Information and Information from Other Sources. We may combine information that you provide to us with information we receive from our affiliates and other sources, as well as with other information that is automatically collected. The combined information may include information about your use of the Sites, your use of other websites, devices and mobile applications and information from our affiliates and other sources.
How We May Use the Information We Collect
We may use information we collect for the following purposes:
Applications, Widgets and Social Media
We may include applications or widgets from social media providers that allow interaction or content sharing by their users. These widgets, such as a Facebook “Share” or “Like” button, are visible to you on the web page you visit. Integration between the Sites and social media networks such as Facebook, Twitter and others may allow social media networks in which you participate to collect information about you, even when you do not explicitly activate the network’s application or widget. Please visit the applicable social media network’s privacy policy to better understand their data collection practices and choices they make available to you. The privacy policy of the social media network controls the collection, use and disclosure of all personal information transmitted to that network.
Advertising Networks
Advertising that is customized based on predictions generated over time from your visits across different websites, devices and mobile applications is sometimes called “online behavioral” or “interest-based” advertising. We may partner with advertising networks, which are companies that deliver targeted advertisements to consumers and generate statistics and metrics related to the delivery of interest-based advertisements. They may utilize information collected through a variety of Data Technologies to provide customization, auditing, research and reporting for us, our affiliates and other advertisers. This data collection takes place both on the Sites and on third-party’s websites and mobile applications. This process allows the Sites and third parties to deliver targeted advertising, enhance marketing programs and help track the effectiveness of such efforts. Our advertising networks also may use this information for determining or predicting the characteristics and preferences of their respective advertising audiences and measuring the effectiveness of their advertising in accordance with their privacy policies.
We do not provide information that is directly associated with a specific person (such as name and address) to an advertising network when you interact with or view a customized advertisement. However, when you view or interact with an advertisement, the advertiser may make an assumption that you are interested in the subject matter of the advertisement.
Some companies disclose when they are using interest-based advertising programs on the Sites to deliver third-party ads or collecting information about your visit for these purposes and give you the ability to opt-out of this use of your information. You may see an icon in or around third-party advertisements on the Sites that use interest-based advertising programs and on pages where data is collected and used for online interest-based advertising. Clicking on this icon will provide additional information about the companies and data practices that were used to deliver the ad. You can opt out of delivery of targeted advertising to you by multiple companies by visiting www.aboutads.info/choices and www.networkadvertising.org/managing/opt_out.asp. Please note that even if you opt out, you will continue to receive advertisements, but they will not be tailored to your specific interests.
Information We Share
We do not sell or otherwise share information about you that we collect or receive, except as described below:
Your Choices
You are entitled to make certain choices about how we communicate with you.
Data Transfers
We may transfer the personal information we collect about you to countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information.
Access and Correction
Access to information that we collect and maintain about you may be available to you. For example, if you created a password-protected account within the Sites, you can access that account to update the information you previously provided. Additionally, if you believe that information we maintain about you is inaccurate, subject to applicable law, you may request that we correct or amend the information by contacting us as indicated in the “How to Contact Us” section below.
Links
The Sites may contain links to websites not operated by us, as well as third party widgets and applications discussed above. Once you leave the Sites, we suggest that you review the applicable privacy policy of the third-party website or application. We are not responsible for the content or use of any websites or applications other than on the Sites or the privacy practices of those websites or applications.
Data Security
We use commercially reasonable administrative, technical, personnel, and physical security measures designed to safeguard information about you in our possession against loss, theft and unauthorized use, disclosure or modification. Of course, despite these measures, we cannot guarantee perfect security of networks, servers and databases we operate or that are operated on our behalf.
Disputes
If you choose to visit the Sites, your visit and any dispute regarding privacy is subject to this Privacy Statement and our Visitor Agreement, including limitations on damages, resolution of disputes, and application of the law of the state of Texas.
Updates to this Privacy Statement
We may update this Privacy Statement to provide clarification or notice of changes to our practices. If we make changes, we will revise the date at the top of this Privacy Statement. We will provide you with additional notice of material changes by posting notice of the changes for thirty (30) days before we implement those changes.
How to Contact Us
If you have any questions or comments about this Privacy Statement, or if you would like us to update information we have about you or your preferences, please contact us by email at privacypolicy@AiMinspections.com.
This Privacy Policy and Notice for California Residents applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Notice.
Where noted in this Notice, the Privacy Notice does not pertain to personal information disclosed in a written or verbal business-to-business communication (“B2B personal information“).
Information We Collect
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information“). Personal information does not include:
In particular, we have collected the following categories of personal information from its consumers within the last twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers. | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers. | YES |
| B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A name, signature, address, telephone number, insurance policy number, or lessee account number. Some personal information included in this category may overlap with other categories. Social Security number, physical characteristics or description, passport number, driver’s license or state identification card number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. |
YES
NO |
| C. Protected classification characteristics under California or federal law. | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | NO |
| D. Commercial information. | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | YES |
| E. Biometric information. | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | NO |
| F. Internet or other similar network activity. | Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. | YES |
| G. Geolocation data. | Physical location or movements. | NO |
| H. Sensory data. | Audio, electronic, visual, thermal, olfactory, or similar information. | NO |
| I. Professional or employment-related information. | Current or past job history or performance evaluations. | NO |
| J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | NO |
| K. Inferences drawn from other personal information. | Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | YES |
We obtain the categories of personal information listed above from the following categories of sources:
We may use or disclose the personal information we collect for one or more of the following purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. The CCPA prohibits third parties who receive the personal information we hold from selling it unless you have received explicit notice and an opportunity to opt-out of such sales.
We share your personal information with the following categories of third parties:
Disclosures of Personal Information for a Business Purpose
In the preceding twelve (12) months, Company has disclosed the following categories of personal information for a business purpose:
Category A: Identifiers.
Category B: California Customer Records personal information categories.
Category D: Commercial information.
Category F: Internet or other similar network activity.
Category K: Inferences drawn from other personal information.
We disclose your personal information for a business purpose to the following categories of third parties:
In the preceding twelve (12) months, we have sold the following categories of personal information:
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:
We do not provide these access and data portability rights for B2B personal information.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
We do not provide these deletion rights for B2B personal information.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time. We currently do not provide any financial incentives.
The Sites may contain links to websites not operated by us, as well as third party widgets and applications discussed above. Once you leave the Sites, we suggest that you review the applicable privacy policy of the third-party website or application. We are not responsible for the content or use of any websites or applications other than on the Sites or the privacy practices of those websites or applications.
We use commercially reasonable administrative, technical, personnel, and physical security measures designed to safeguard information about you in our possession against loss, theft and unauthorized use, disclosure or modification. Of course, despite these measures, we cannot guarantee perfect security of networks, servers and databases we operate or that are operated on our behalf.
If you choose to visit the Sites, your visit and any dispute regarding privacy is subject to this Privacy Statement and our Visitor Agreement, including limitations on damages, resolution of disputes, and application of the law of the state of Texas.
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@aiminspections.com or write us at: 330 Golden Shore Dr. Ste 400 Long Beach, Ca 90802.
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
If you have any questions or comments about this notice, the ways in which AiM collects and uses your information described here and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Phone: 1-833-430-0054
Website: homepage.aiminspections.com
Email: privacy@AiMinspections.com
Postal Address:
Alliance Inspection Management, LLC
34405 West Twelve Mile Road, Suite 375
Farmington Hills, MI 48331
Attention: Compliance Department
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