Our Commitment During COVID-19

To Our Valued Customers and Partners,

First and foremost, we here at Alliance Inspection Management would like to extend our thoughts and prayers to all of you as we navigate through these unprecedented times. The COVID-19 Coronavirus has affected us all in many ways. We hope the impact on all of you is minimal, and recovery comes quickly.

At Alliance Inspection Management, the safety and well-being of our employees and our customers is our top priority. We recognize the important role we play in providing the best independent 3rd party field inspection and wholesale floorplan audit services to all of our customers and an impact on our delivery could cause concerns for you. Therefore, we would like for you to know that we actively monitoring the COVID-19/Coronavirus situation and taking the necessary steps to help keep our personnel and customers safe and to share with you our plans to keep our operations moving forward.

Aligning with Public Health Authorities

We have a team dedicated to monitoring the updates coming from our local, state, and national governments to help us remain on top of the events. We have designed and implemented a Business Continuity Plan for our corporate offices and field personnel to ensure the continuation of services. We are closely monitoring updates from the Center for Disease Control and the World Health Organization regarding COVID-19. We will continue to seek guidance from these agencies, public health officials, and government agencies on an ongoing basis to ensure our safety.

Protecting our Employees and Customers

As our employees interact with customers and the general public, we have taken steps to limit exposure and spread of the virus. In addition to the suggested preventive steps provided by the CDC and WHO, we have asked our field inspectors to limit physical contact when interacting with customers, client personnel, and dealership points of contact. Avoid handshakes as a means of welcome, and thank you. We have provided our field with resources to purchase and use disinfectant/antibacterial wipes and gels to keep themselves clean and prevent any spread of the disease. They are asked to frequently wipe down equipment such as keyboards, phones, and tablets and continue to reinforce safe behavior in every environment – from customer homes and businesses to our stores and offices. We are partnering with manufacturers to source as many sanitizers and protective supplies as possible and are prioritizing distribution to our customer-facing locations. Additionally, we have protocols in place that activate closures, disinfection, and appropriate quarantine procedures based on recommendations by government and health agencies.

Assisting our Employees

We are in continuous communication with our employees, reminding them about the importance of good hygiene, providing them with health education and support whenever needed. If an employee feels ill, they have been told to stay home. We have specific quarantine and communication procedures in place should an employee be diagnosed with COVID-19 or is asked to self-isolate by a public health authority. The safety, health, and well-being of our employees is the top priority, and we will provide the resources necessary to support them.

Our Commitment to our Customers 

The role that our call center, corporate office, and national footprint of inspectors play in keeping people connected is incredibly important in times like these. We must remain in constant contact with our personnel to ensure they have the latest information on how to perform their duties. Today, we are continuing to perform our services while keeping the safety, health, and well-being of our people at the top of the list. Field personnel are instructed to UTC any assignment if we have been notified of any issue related to the exposure or contamination of the Coronavirus. Assignments will be statused appropriately, and our customers will be alerted and asked about the next steps. The demand for continued services is critical to our customers, and it is our goal to minimize the impact as best we can. Our culture has always been to “Deliver on the Promise” and we intend to do so without jeopardizing our customers and field personnel. We will continue to provide constant communication as well as adjust our contingency plans in order to ensure the continuity for you, our customers.

At AIM, we are taking every precaution to ensure the safety and health of our personnel, our customers, and the communities, but we will need your help. Thank you for your patience and understanding as we maneuver through these unchartered waters. As always, thank you for your dedication trust in AIM as we manage through this challenging time together.

Keller: Remarketing Of Cars Becomes ‘More Sophisticated’


Increases in vehicles coming off leases. Better technology within the selling process. A more digital-first buyer. The need to manage residual risk.

It’s such phenomena as these that have led to what auto industry consultant Maryann Keller describes as “more sophisticated remarketing,” where data analysis, cost management and new sales avenues coalesce in scientific wholesale strategy.


Read More Here


Smart Online Auto Shopping By AiM And Kelley Blue Book

Tremendous change is coming to the way vehicles are bought as the auto industry lays the groundwork for digital retailing, which is shorthand for finding and purchasing your new ride from the internet. While completing every step online from, deciding which vehicle meets your needs to having the vehicle delivered to your door without ever stepping into a dealership, is viewed as revolutionary, in another sense it’s not. Rather, it’s evolutionary since many buyers today are already comfortable with using computers or hand-held devices to find, price, finance and do preliminary negotiations towards a deal.


Read More Here:


A New Way To Take The Hassle Out Of Getting A Used Vehicle Inspection

A new way to take the hassle out of getting a used vehicle inspected has been introduced by Alliance Inspection Management (AiM) designed for both buyers and sellers. AiM, a unit of Kelley Blue Book parent Cox Automotive, is the nation’s leading vehicle inspection company than evaluates more than 13 million autos annually.

The company has launched a new website, AiMCertify.com to provide an easy and convenient way to find out the condition of any car or truck located in the U.S. before buying it or putting it up for sale. Offering tiered inspection services starting as low as $129, AiM has four products it is offering to vehicle buyers and sellers: AiM Preferred, AiM Plus, AiM Premier and AiM Commercial. All packages include a 150-point inspection, bumper-to-bumper interior and exterior evaluation, a test drive by a professional inspector, and 15 or more photos documenting condition. Other services offered in the higher level packages include vehicle history reports and fluid evaluation. All inspections include condition reports with “A” to “F” letter grades making the information quick and easy to comprehend.

Read More Here:


AiMCertify.com, The Go To Solution For Pre-Owned Vehicle Inspections

LONG BEACH, Calif. (Nov. 15, 2017) – Alliance Inspection Management (AiM), the leading vehicle inspection company that evaluates more than 13 million auto inspections annually, has launched AiMCertify.com for vehicle buyers and sellers. The vehicle inspection service platform provides an easy and convenient way to understand the real condition of a car or truck located in the U.S. before making a purchase or listing it for sale.


AiMCertify.com offers tiered inspection solutions – starting as low as $129 – for used vehicle shoppers and sellers through four product offerings: AiM Preferred, AiM Plus, AiM Premier and AiM Commercial. Each package includes a 150-point inspection; bumper-to-bumper interior and exterior evaluation; a test drive by a professional inspector; 15 or more photos documenting condition; online reporting and much more – vehicle history reports and fluid testing are included in several packages. All inspection products include a condition report with an “A” to “F” letter grade so buyers can quickly make informed decisions and sellers can list their vehicles with confidence.


“One of the biggest concerns when purchasing a pre-owned vehicle are underlying issues that might go unnoticed,” said AiM Senior Vice President of Sales and Marketing Eric Widmer. “Prospective vehicle buyers can use our services to ensure these items get identified before they pay for the car. It is also a good practice for people selling cars to be proactive and get a third-party inspection as this creates a trustworthy sales experience for both parties. With used car sales at an all-time high, we’ve launched AiMCertify.com to provide a solution for used car shoppers that want to have an independent verification of the condition of a car before making the purchase and sellers who want to address items before they list their vehicle for sale.”


Kelley Blue Book is launching a pilot of the AiMCertify.com program on its site November 15 to help car sellers be more transparent with their listings and increase the likelihood to sell their cars faster. From a buyer’s perspective, there will be more transparency into the vehicle with timely information on the true condition of a vehicle, which is at the cornerstone of Kelley Blue Book’s efforts to help buyers make the best possible purchase decision. The pilot will take place in several major markets, including Atlanta, Boston, Chicago, Los Angeles and others.


AiMCertify.com inspections use the company’s proprietary software, hardware and training to ensure consistent high-quality and accurate condition reports. AiMCertify.com condition reports are designed to increase buyer confidence and reduce the time it takes to sell a car. AiM’s more than 1,400 full-time vehicle inspectors operate throughout the U.S., enabling AiM to address the more than 10 million vhicles bought and sold in the peer-to-peer market.


For more information please visit https://www.aimcertify.com/


AiM Hires New President & CEO

LONG BEACH, Calif. (Nov. 13, 2017) — Steve Lambert, an automotive remarketing and information technology leader, has been named president and CEO at Alliance Inspection Management (AiM), the leading national independent automotive inspection company. Lambert will take office in Long Beach, California on December 4.

Lambert, 56, comes to AiM with a mandate to strengthen the company’s core inspection and dealer floor plan audit businesses and scale the company for growth by developing new inspection services and products. In this role, Lambert will oversee all AiM operations, reporting to the board of directors.

“Steve is an accomplished business leader with proven experience in remarketing and information technology,” said Board Director and Senior Vice President of Manheim Vehicle Advantage Joe George. “Under his guidance, AiM will accelerate the growth of its offsite inspections, saving time and making it easier for dealers and consumers. We look forward to strengthening our partnership with AiM to create next-generation inspection solutions that benefit clients and the industry.”

Lambert joins AiM from Nissan North America Inc., where he served as vice president of Information Systems, overseeing all of Nissan’s information systems and services across the Americas. At Nissan, he was also president, Nissan Motor Acceptance Corporation (NMAC) and responsible for all sales finance activity in North America, which included the oversight of Nissan Canada Finance and start-up Nissan Renault Finance Mexico.

“AiM is strategically positioned to lead the industry and consumer space in vehicle inspection services,” Lambert said. “We’ll continue on the path of being the gold standard for vehicle inspection services as well as being an innovator in the remarketing space.”

Previously, Lambert served on AiM’s board of directors from 2005 to 2010. During his tenure as head of NMAC, the company used AiM’s off-lease inspection and floor plan audit services. Before joining Nissan in 1992, Lambert served as the head of sales, earnings and tax planning at Hughes Aircraft Company in El Segundo, California.

Lambert holds a bachelor’s degree in chemical engineering from Brigham Young University (BYU) and a master’s degree in Business from BYU’s Marriott Graduate School of Management.

Condition Reports: Retaining Value for Off-Lease Vehicles

When a fleet vehicle heads to auction, its history and condition at the point of sale will largely determine its sale price. A brand and model that’s in better shape than a more beat-up sibling can fetch a significantly higher resale price.

Seasoned fleet managers take control of this process shortly after purchasing the vehicle, by implementing an effective preventative maintenance and repair program that ensures a vehicle will reach auction in good shape.



AiM’s Avis Direct Program Highlighted “Rental Car Companies Seek Residual Refuge In Non-Auction Venues”

DETROIT, Michigan (August. 22, 2017)

Seeking shelter from volatile residual values, rental car companies are selling more retired rental vehicles directly to dealers and consumers through non-auction sales channels.

Avis Budget Group Inc. and Hertz Global Holdings Inc. said during their respective first quarter conference calls that per-unit fleet costs rose substantially in the quarter because of lower-than-expected used-vehicle values when they sold their retired vehicles.



AiM Debuts All New Wholesale Floor Plan Audit Platform

AiM Verify allows lenders to see dealership inventory even when an audit is underway

LONG BEACH, Calif. (Jan. 18, 2016) – Alliance Inspection Management (AiM) – a national independent third party inspection and floorplan auditing company – has developed and released AiM’s new proprietary wholesale floorplan system, AiM Verify, which allows automotive and finance institutions to mitigate risks associated with lending by providing customizable, accurate vehicle inventory audits for their dealership networks across the U.S. and Canada.

AiM developed AiM Verify to support its inventory reconciliation process based upon input from internal field staff auditors, management team and valued floor plan clients. AiM’s field staff is now equipped with the latest Android tablets featuring AiM Verify Mobile, a proprietary software designed to improve the accuracy and efficiency of auditing.

“When developing the AiM Verify platform, we looked for ways that we could incorporate new technology to create a scalable model for wholesale vehicle floor plan audits,” said Jim Yates, chief executive officer and president at AiM. “By deploying new hardware and software to our auditors, we can provide a significant leap forward over what’s currently available in the market and continue to support the entire wholesale floor plan audit industry as a trusted third-party.”

AiM Verify customers will benefit from real-time, accurate reporting of on- and off-site inventory. The intuitive data capturing, dashboards and reports are easily customizable to suit the individual needs of each customer, and help minimize risks for companies in the automotive finance industry.

“Additionally, AiM Verify is being supported by our internal IT team, which allows for real-time support and quick reactions to our clients’ needs, ensuring confidence in our product, team and overall ability to manage risk,” added Yates.

AiM Verify is part of a growing suite of apps and technology tools developed by AiM as part of its mission to drive the success of our customers, field staff and the industry.

For more information about AiM, visit aiminspections.com.

About AiM

Founded in 2005, AiM (Alliance Inspection Management), an innovative North American automotive remarketing service organization, was established to provide the industry with standardized inspections from an independent, third-party company. Winner of the “Best Multiple Platform Provider” award for AiM MarketConnectTM, AiM is leading the industry with innovative technology solutions to deliver process driven accuracy, quality and efficiency. The company supports automotive manufacturers, rental fleet operators, dealers, auctions, finance companies and consumers by providing them with a suite of services including inspections, asset verifications, floor plan audits, claims processing and logistics process improvements. AiM’s national footprint of 1,500 full-time employees conduct more than 13 million inspections every year and more than 8,000 audits with excess of 1.9 million units. AiM is recognized as the trustworthy bridge between buyers and sellers. For more information, visit aiminspections.com or aimmobileinspections.com.