Auto Damage Field Inspector

Alliance Inspection Management

Job Description

 

Title: Auto Damage Field Inspector

Reports to: Area Manager

 

  1. Summary

This is an exciting, challenging and highly visible position. The AiM Auto Damage Field Inspector conducts mobile, used vehicle inspections within a designated geographical area. The field inspector will perform a variety of different inspections ranging from off‐lease vehicles at a lessee’s home or business to major damage vehicles on behalf of an insurance provider. The field inspector will also be cross-trained to perform dealer floor plan audits on behalf of automobile finance companies.

The field inspector must maintain high ethical/company standards and policies when conducting inspections and audits on behalf of AiM. All field inspectors are provided with a company vehicle, equipped with GPS technology, subject to satisfactorily meeting all AiM standards/requirements upon being offered a position.

 

  1. Essential Duties and Responsibilities
  • Vehicle inspections – The field inspector drives to locations such as homes, offices, and other fixed sites to perform used vehicle inspections. A field inspector must accurately assess vehicle condition, estimate value of required repairs (using damage estimating software), document findings in a condition report, and transmit completed reports after each inspection.
  • Dealer Floor Plan Audits –The field inspectors will be cross-trained to perform dealer floor plan audits based on geographical area and need. The field inspectors will be responsible for a physical count of vehicles, in addition to an audit of dealer’s records including the sale, disposition and proceeds of the vehicles in question. The field inspectors will be responsible for reconciling dealer and AiM customer physical counts, and in some cases, facilitating payment from dealer to the finance company.
  • Performance Expectations – Document and record vehicle damages, utilizing proprietary inspection and damage estimating software with laptop computer and digital camera. The field inspectors will be expected to electronically report status of his/ her assignments during the day using AiM’s proprietary scheduling and routing software in order to maintain high productivity each work day.
  • Customer Engagement The field inspectors will be the front line in regards to face-to-face interaction with AiM’s clients including their dealers and lessees. This position will require an increased level of customer service skills combined with a heightened sense of professionalism.
  • Other – Perform additional duties as required by the Company. Make continuous recommendations to improve quality and efficiency.
  • Regular Attendance and Availability

 

III. Supervisory Responsibilities

On occasion, field inspectors may be asked to train new hire field inspectors and supervise group dealer audits.

 

  1. Required Skills

The ideal candidate should display the following skills:

  • Teamwork – Balance individual and team responsibilities.
  • Highly Motivated Ambitious and open to working in fast paced environment.
  • Attention to Detail – Looks for ways to improve and promote quality.
  • Good Communication Skills – Both oral and written
  • Time Management – Ability to manage individual workday and work independently from home with minimal supervision. Ability to exercise independent judgment and discretion, and to conclude as to inspection and audit findings.
  • Advanced Computer SkillsKnowledge of basic hardware, operating systems, software and overall functionality with a computer (i.e. email, media download/upload, internet, etc…)

 

  1. Qualifications

 

Education

  • High school or GED equivalent required
  • Some college level courses and/or technical courses (particularly in the automotive industry) preferred, but not necessary.

 

Experience

  • Minimum 4 years of consistent, full-time work experience
  • General knowledge of automotive components preferred. AiM will train the ideal candidate.
  • Automotive Estimating/ Repair a plus
  • Experience working independently or with limited supervision
  1. Essential Physical Requirements

Work Conditions

Must meet all physical aspects to be able to successfully complete the vehicle inspection routine including;

  • Bending/ Kneeling
  • Walking
  • Standing
  • Lifting (up to 25 lbs.)
  • Climbing
  • Getting in/out of vehicles
  • Must be able to work outside in all weather conditions (heat, rain, cold, snow, etc.)

 

Must be able to work extended hours including weekends and holidays if needed

 

Must be able to safely operate a Motor Vehicle

  • Possess a valid state issued driver’s license
  • Good driving record with no more than one moving violation in the last three years
  • Must be 21 years or over due to car rental regulations

 

 

VII. Pre-Employment Screening

  • Motor Vehicle Report (MVR) review (driving record from state DMV)
  • Criminal background screening
  • Drug Test
  • All candidates considered for employment must satisfactorily pass all elements of the pre- employment screening before a formal offer can be made.

 

VIII. Travel

  • The position requires occasional overnight travel to assist with special projects or increased volumes.

 

VIV. Classification

This position is non-exempt (hourly) and eligible for overtime. Full Time Auction Inspectors (30 or more hours per week) are eligible to participate in AIM’s benefit plans, including medical, dental and 401k (upon completion of the first 60 days of employment, beginning on the first of the next month).

 

 

AiM provides equal employment opportunity without regard to an applicant’s race, sex, pregnancy, sexual orientation, age, physical or mental disability, medical condition, religion, or veteran status. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on AiM. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

Auto Damage Field Inspector

Alliance Inspection Management

Job Description

 

Title: Auto Damage Field Inspector

Reports to: Area Manager

 

  1. Summary

This is an exciting, challenging and highly visible position. The AiM Auto Damage Field Inspector conducts mobile, used vehicle inspections within a designated geographical area. The field inspector will perform a variety of different inspections ranging from off‐lease vehicles at a lessee’s home or business to major damage vehicles on behalf of an insurance provider. The field inspector will also be cross-trained to perform dealer floor plan audits on behalf of automobile finance companies.

The field inspector must maintain high ethical/company standards and policies when conducting inspections and audits on behalf of AiM. All field inspectors are provided with a company vehicle, equipped with GPS technology, subject to satisfactorily meeting all AiM standards/requirements upon being offered a position.

 

  1. Essential Duties and Responsibilities
  • Vehicle inspections – The field inspector drives to locations such as homes, offices, and other fixed sites to perform used vehicle inspections. A field inspector must accurately assess vehicle condition, estimate value of required repairs (using damage estimating software), document findings in a condition report, and transmit completed reports after each inspection.
  • Dealer Floor Plan Audits –The field inspectors will be cross-trained to perform dealer floor plan audits based on geographical area and need. The field inspectors will be responsible for a physical count of vehicles, in addition to an audit of dealer’s records including the sale, disposition and proceeds of the vehicles in question. The field inspectors will be responsible for reconciling dealer and AiM customer physical counts, and in some cases, facilitating payment from dealer to the finance company.
  • Performance Expectations – Document and record vehicle damages, utilizing proprietary inspection and damage estimating software with laptop computer and digital camera. The field inspectors will be expected to electronically report status of his/ her assignments during the day using AiM’s proprietary scheduling and routing software in order to maintain high productivity each work day.
  • Customer Engagement The field inspectors will be the front line in regards to face-to-face interaction with AiM’s clients including their dealers and lessees. This position will require an increased level of customer service skills combined with a heightened sense of professionalism.
  • Other – Perform additional duties as required by the Company. Make continuous recommendations to improve quality and efficiency.
  • Regular Attendance and Availability

 

III. Supervisory Responsibilities

On occasion, field inspectors may be asked to train new hire field inspectors and supervise group dealer audits.

 

  1. Required Skills

The ideal candidate should display the following skills:

  • Teamwork – Balance individual and team responsibilities.
  • Highly Motivated Ambitious and open to working in fast paced environment.
  • Attention to Detail – Looks for ways to improve and promote quality.
  • Good Communication Skills – Both oral and written
  • Time Management – Ability to manage individual workday and work independently from home with minimal supervision. Ability to exercise independent judgment and discretion, and to conclude as to inspection and audit findings.
  • Advanced Computer SkillsKnowledge of basic hardware, operating systems, software and overall functionality with a computer (i.e. email, media download/upload, internet, etc…)

 

  1. Qualifications

 

Education

  • High school or GED equivalent required
  • Some college level courses and/or technical courses (particularly in the automotive industry) preferred, but not necessary.

 

Experience

  • Minimum 4 years of consistent, full-time work experience
  • General knowledge of automotive components preferred. AiM will train the ideal candidate.
  • Automotive Estimating/ Repair a plus
  • Experience working independently or with limited supervision
  1. Essential Physical Requirements

Work Conditions

Must meet all physical aspects to be able to successfully complete the vehicle inspection routine including;

  • Bending/ Kneeling
  • Walking
  • Standing
  • Lifting (up to 25 lbs.)
  • Climbing
  • Getting in/out of vehicles
  • Must be able to work outside in all weather conditions (heat, rain, cold, snow, etc.)

 

Must be able to work extended hours including weekends and holidays if needed

 

Must be able to safely operate a Motor Vehicle

  • Possess a valid state issued driver’s license
  • Good driving record with no more than one moving violation in the last three years
  • Must be 21 years or over due to car rental regulations

 

 

VII. Pre-Employment Screening

  • Motor Vehicle Report (MVR) review (driving record from state DMV)
  • Criminal background screening
  • Drug Test
  • All candidates considered for employment must satisfactorily pass all elements of the pre- employment screening before a formal offer can be made.

 

VIII. Travel

  • The position requires occasional overnight travel to assist with special projects or increased volumes.

 

VIV. Classification

This position is non-exempt (hourly) and eligible for overtime. Full Time Auction Inspectors (30 or more hours per week) are eligible to participate in AIM’s benefit plans, including medical, dental and 401k (upon completion of the first 60 days of employment, beginning on the first of the next month).

 

 

AiM provides equal employment opportunity without regard to an applicant’s race, sex, pregnancy, sexual orientation, age, physical or mental disability, medical condition, religion, or veteran status. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on AiM. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

Auto Damage Auction Inspector

Title : Auto Damage Auction Inspector
Reports to : Auction Facility Lead or Auction Facility Manager
Salary: $12-15.00/hour (dependent upon experience) *
Benefits Eligibility after 60 days of employment

I. Summary
On a daily basis, an Auto Damage Auction Inspector performs multiple inspections on used vehicles at a fixed auction site. The auction inspector is assigned to a single site, whereat he/she focuses on detecting damage, missing parts, and mechanical issues on vehicles being sold at the auction site. Inspections are performed in compliance with the client’s inspection routine and guidelines. All inspections are performed using a mobile device equipped with proprietary inspection software.

II. Essential Duties and Responsibilities

  • Used vehicle Inspection• Perform a thorough and accurate inspection of each vehicle’s condition.
    • Identify all damage, missing parts and mechanical problems while performing an inspection of the interior, exterior, trunk area, engine compartment and undercarriage of the vehicle.
    • Inspector must make objective decisions based on a defined set of inspection guidelines.
    • All findings will be recorded in a mobile device using proprietary inspection software. Other tools to be used include digital camera, tread depth measuring gauge, etc.
    • Inspections will take place outdoors at a large auction facility.
    • Regular Attendance and Availability is mandatory.

    Other- Perform other related duties as requested including but not limited to locating and moving vehicles.

III. Supervisory Responsibilities
None

IV. Required Skills
Teamwork –Balances individual and team responsibilities.
Highly motivated– ambitious and open to working in a fast paced environment.
Attention to detail – Looks for ways to improve and promote quality.
Good Communication Skills – Both oral and written.
Advanced Computer Skills – Knowledge of basic hardware, operating systems, software and overall functionality with a computer (i.e. email, media download/upload, internet, etc…)

V. Qualifications

Education
• High School or GED equivalent
• Technical courses (particularly those in the automotive industry) are preferred but not necessary

Experience
• General knowledge of automotive components preferred but not required
• Automotive Estimating/Repair a plus
• Basic computer skills required (Microsoft Suite of products and basic operation of computer or mobile device)

VI. Essential Physical Requirements

Work Conditions
Must meet all physical aspects to be able to successfully complete the vehicle inspection routine including;
• Regular bending, walking, standing, kneeling and lifting (up to 25 lbs.)
• Large, fixed auction site
• Must be able to work outdoors in all weather conditions (heat, rain, snow, etc…)
• Must be able to work extended hours including weekends and holidays (as needed)

Ability to Operate a Motor Vehicle
• Possess a valid state issued driver’s license

VII. Pre-Employment Screening

  • All candidates must satisfactorily pass the following:
    • Motor Vehicle Report (MVR) Review (driving record)
    • Criminal background screening
    • Drug test required
    (Note: AiM will require submission of a drug test following any on-site vehicle accident)

VIII. Travel
• The position requires occasional overnight travel to assist with special projects or increased volumes.

VIV. Classification
This position is non-exempt (hourly) and eligible for overtime. Full Time Auction Inspectors (30 or more hours per week) are eligible to participate in AIM’s benefit plans, including medical, dental and 401k (upon completion of the first 60 days of employment, beginning on the first of the next month).

  • AiM provides equal employment opportunity without regard to an applicant’s race, sex, pregnancy, sexual orientation,age, physical or mental disability, medical condition, religion, or veteran status.Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on AiM. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

Auction Facility Manager

Alliance Inspection Management

Job Description

Title: Auction Facility Manager

Reports to: Area Manager

I. Summary

The Auction Facility Manager is responsible for managing all aspects of the inspection operations at a fixed- site auction facility.  The Facility Manager will work cooperatively with the facility as well as other vendors or contractors assigned to the site.

II. Essential Duties and Responsibilities

  • Inspections – Perform used vehicle inspections.
  • Supervision – Responsible for the implementation of Company policies and procedures at the facility. Oversee operations including the multi-shift inspections (if applicable) of automobiles. The Facility Manager is also responsible for ensuring that the inspectors are provided with the equipment necessary to perform their assigned duties.
  • Vehicle Inspection Reports – Provide oral and written reports of vehicle inspections to customer representatives as well as to the appropriate corporate managers and executives.Ensure that all files are transmitted upon completion of inspections.
  • RecruitmentResponsible for employee recruitment, termination, training, scheduling and discipline as well as related employee health and safety issues.
  • Time Cards – Reviews and approves time cards.
  • Other – Perform additional duties as required by the Company or Facility. Make continuous recommendations to improve/ maintain quality and efficiency.

III. Supervisory Responsibilities

Supervises 10 or more Auction Inspectors and Auction Facility Leads at any given time.

IV. Required Skills

  • Job Knowledge and Skill – Familiarity, or commitment to becoming familiar, with all aspects of AIM Auction operations.
  • Management – Ability to retain, motivate, train, coach and mentor team members for high performance. Ability to deliver results; ability to analyze operating data, interpret and act on results
  • Teamwork – Balances individual and team responsibilities.
  • Highly Motivated – Ambitious and open to working in fast paced environment.
  • Attention to Detail – Looks for ways to improve and promote quality
  • Good Communication Skills– Both oral and written
  • Advanced Computer SkillsKnowledge of basic hardware, operating systems, software and overall functionality with a computer (i.e. email, media download/upload, internet, etc…

V. Qualifications

Education

  • High School Diploma OR GED required
  • Some college level courses and/or technical courses preferred

Experience

  • Minimum 4 years of experience including some supervisorial duties.
  • General Knowledge of automotive components required
  • Basic computer skills required (Microsoft Suite of products and basic operations of computer or mobile device)
  • Automotive Estimating/ Repair a plus, but not require 

VI. Physical Requirements

Work Conditions

Must meet all physical aspects to be able to successfully complete the vehicle inspection routine including;

  • Regular bending, walking, standing, kneeling, and lifting (up to 25 lbs.)
  • Outside working conditions
  • Must be able to work outdoors in all weather conditions (heat, rain, cold, snow, etc…)
  • Must be able to work extended hours including weekends and holidays (if needed)
  • Must be physically able to perform vehicle inspections and provide oversight to all employees at facility.

Ability to Operate a Motor Vehicle

  • Possess a valid state issued driver’s license

Pre- Employment Screening

All candidates must satisfactory pass the following;

  • Motor Vehicle Report (MVR) Review (driving record)
  • Criminal background screening
  • Drug Test required

Travel

  • The position requires occasional overnight travel to assist with special projects or increased volumes.

VII. Classification

This position is Exempt and not eligible for overtime.  Full Time Auction Facility Managers are eligible to participate in AIM’s benefit plans, including medical, dental and 401k.

Claims Analyst

Claims Analyst – Job Description

 

About Total Claims Management:

 

  • Total Claims Management, Inc. (TCM) is a 3rd party transportation loss/damage claims management company.  TCM serves the entire logistics community with claims management applications for loss/damage claims and we specialize in both automotive and general freight claims. The Memphis, TN office provides on-site claims management using the client’s system or TCM’s web-based claims management software.

 

Position Summary:

Analyze supporting documentation for completion of required claim documentation and for determination of claim liability. Enter claims in the freight claims system.

 

Duties and Responsibilities:

• Reviews and analyzes claims

• Enter new claim data in system and disseminate claims to the appropriate motor and rail carriers

• Acts as liaison between customer, consignees, mills and carrier

• Handle claim management functions and post salvage amendments, acknowledgments and declinations in system

• Mail out claim packets, follow-up letters and amendments

• Responsible for answering 800 phone line and assisting customers who receive product damage

• Maintain open and closed claim files in accordance to record retention policy

• Performs other duties as assigned.

 

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

 

• Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. 

• Oral communication—the individual communicates speaks clearly and persuasively in positive or negative situations.

• Quality management—the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.

• Judgment—the individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.

• Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently.

• Qualified candidate must be proficient in Microsoft Office (Outlook, Word and Excel).  Previous office experience requested. 

New Car Facility Manager

 

Title: New Car Facility Manager

Reports to: Area Manager

I. Summary

The New Car Facility Manager is responsible for managing all aspects of the inspection operations at a fixed- site, new car inspection facility which (in some cases) operates on an around-the-clock schedule. The Facility Manager will work cooperatively with the facility as well as other vendors or contractors assigned to the site.

II. Essential Duties and Responsibilities

  • Inspections – Perform and supervise inspections on the ground, abroad a rail car or aboard a vessel (depending on the facility).
  • Supervision – Responsible for the implementation of Company policies and procedures at the facility. Oversee operations including the multi-shift inspections (if applicable) of automobiles. The Facility Manager is also responsible for ensuring that the inspectors are provided with the equipment necessary to perform their assigned duties.
  • Vehicle Inspection Reports – Provide oral and written reports of vehicle inspections to customer representatives as well as to the appropriate corporate managers and executives.Ensure that all files are transmitted upon completion of inspections.
  • RecruitmentResponsible for employee recruitment, termination, training, scheduling and discipline as well as related employee health and safety issues.
  • Time Cards Reviews and approves time cards.
  • Billing – Responsible for submitting billing at the end of each month.
  • Other – Perform additional duties as required by the Company or Facility. Make continuous recommendations to improve/ maintain quality and efficiency.

III. Supervisory Responsibilities

Supervises 10 or more New Car Inspectors and New Car Facility Leads at any given time.

IV. Required Skills

  • Job Knowledge and Skill – Familiarity, or commitment to becoming familiar, with all aspects of AIM New Vehicle Facility Operations
  • Management -Ability to retain, motivate, train, coach and mentor team members for high performance. Ability to deliver results; ability to analyze operating data, interpret and act on results
  • Teamwork – Balances individual and team responsibilities.
  • Highly Motivated – Ambitious and open to working in fast paced environment.
  • Attention to Detail – Looks for ways to improve and promote quality
  • Good Communication Skills– Both oral and written
  • Advanced Computer SkillsKnowledge of basic hardware, operating systems, software and overall functionality with a computer (i.e. email, media download/upload, internet, etc…)

V. Qualifications

Education

  • High School Diploma OR GED required
  • Some college level courses and/or technical courses preferred

Experience

  • Minimum 4 years of experience including some supervisorial duties.
  • General Knowledge of automotive components required
  • Basic computer skills required (Microsoft Suite of products and basic operations of computer or mobile device)
  • Automotive Estimating/ Repair a plus, but not required

VI. Physical Requirements

Work Conditions

  • Regular bending, kneeling, lifting (up to 25 lbs.), and climbing rail car and ship ladders
  • Outside working conditions
  • Must be able to work outdoors in all weather conditions (heat, rain, cold, snow, etc…)
  • Must be able to work extended hours including weekends and holidays (if needed)
  • Must be physically able to perform vehicle inspections and provide oversight to all employees at facility.
  • Subject to round- the-clock call (depends on facility).

Ability to Operate a Motor Vehicle

  • Possesses a valid state issued driver’s license

    Pre- Employment Screening

    All candidates must satisfactory pass the following;

  • Criminal background screening
  • Drug Test required

Travel

  • The position requires occasional overnight travel to assist with special projects or increased volumes.

VII. Classification

This position is Exempt and not eligible for overtime.  Full Time New Car Facility Managers are eligible to participate in AIM’s benefit plans, including medical, dental and 401k