Long Beach, Calif.-based AIM is the first nationwide third-party inspection service, verifying the condition of new, off-lease and fleet vehicles and other properties at new car assembly plants, rail yards, ports, customer homes and auctions.
AIM uses web-based scheduling and logistics integrated with a customer call center to ensure efficiency and customer satisfaction. AIM inspectors in the field are equipped with Panasonic® Toughbook® notebook computers and cellular phones. The state-of-the-art equipment allows clients to cut time from the inspection process, reducing costs. AIM provides an independent, third-party alternative to auctions and contractors for vehicle evaluation.
AIM inspectors are company employees who use common software to ensure vehicles and other properties are inspected to a single standard regardless of their location. The company uses digital imaging, electronic signature capabilities and real-time, detailed reporting and assignment tracking software to provide clients with data analysis and reduce their use of paper-based systems.
What AiM Provides
AiM offers a comprehensive range of new and used vehicle inspection services. In addition, we pledge to provide truly satisfying and respectful service. Here’s the AiM promise:
- True independent, third party company with no conflicts of interest
- National footprint with highly trained, company employed field inspectors
- New car and used car inspection synergy
- Strong, independent financial position
- Proven management that is driven to improve and lead the inspection industry
- Competitive pricing, superior customer care
A Focus on Customer Service
AiM understands our customers’ business. By bringing both hands-on field inspection experience and an OEM/financial perspective, AiM management understands the needs of both buyers and sellers – with the independence to bridge the sometimes conflicting needs of both groups.
AiM’s web-based logistic and scheduling systems, which utilize real time systems, handheld wireless computers and other state-of-the-art Information Technologies infrastructure, enable previously unobtainable levels of customer service and support, as well as enhanced operational efficiencies. |
